Fundora Usage Starting Guide
Fundora Starting Guide
Table of Contents
【1】Introduction
This guide serves as a starting point for using Fundora. By following this guide when using Fundora for the first time, you will be able to set up smoothly and start trading efficiently.
Additionally, if you encounter any login issues, you can contact customer support directly as described later in this guide.
【2】Login Procedure
Dashboard
Step 1: Access the Login Page
You can log in to the Fundora Dashboard page from here.
Once accessed, the following login page will be displayed.
Step 2: Enter Your Email Address and Password
“Email Address” input field
Enter the email address you used when purchasing your Fundora plan.
“Password” input field
Enter the 10-digit password provided in the email sent to your registered email address upon purchasing the Fundora plan.
After entering your email address and password, click the login button to proceed to the dashboard.
Step 3: Login Complete
Once the dashboard is displayed, your login process is complete.
【2】Login Procedure
cTrader
Step 1: Confirm and Set Up Your cTrader Login Information
Check the image provided in the email you received after purchasing your Fundora plan.
Click the “Login” button to navigate to the password setup page for cTrader.
On this page, create your own password.
Note
The password you set is required for logging into cTrader. Please take precautions to prevent unauthorized use, loss, or leakage to third parties.
Step 2: Download the Application or Software
Download the appropriate version according to your device and environment from the following link:
After downloading and proceeding to the corresponding screen (which may vary depending on your device), enter the following details:
“Email Address” or “cTrader ID” input field
Refer to the email received upon plan purchase for this information.
“Password” input field
Enter the password you set in Step 1.
Click the “Login” button to start trading.
This completes the procedure to start trading with the Fundora plan.
Step 3: Change Language Settings (If needed)
After logging in, if the platform is not in your preferred language, you can usually find a settings or language icon (often a gear or globe symbol) to change it. The image provided in the Japanese version shows a specific icon, but the exact icon might vary in the English interface or depending on the cTrader version.
【3】FAQ/Troubleshooting
Dashboard
1. If you forget your password
Click “Reset Password” on the login page and follow the on-screen instructions to reset it.
2. If you do not receive the two-factor authentication code
Check your spam folder.
3. If your account is locked
Multiple incorrect login attempts may result in your account being locked, please wait for a while before trying again, or contact Fundora Customer Support.
cTrader
1. If you forget your password
Click “Forgot Password?” on the login page and follow the on-screen instructions to reset it.
2. If the application does not launch
- Check for application updates
- Try reinstalling the application
3. Caution
We have received several inquiries regarding the inability to change the cTrader registration email address because the required verification email from cTrader is not being delivered.
When registering or setting your email address, please ensure that it is valid and capable of receiving emails.
Direct Inquiries
- Fundora Customer Support
Email: support@fundora-trading.com - Service Hours: 24/7, 365 days a year
Frequently Asked Questions (FAQ)
If the issues persist despite following the steps in this guide, please contact Fundora Customer Support for further assistance.